All products are warranted by their manufacturers, PottyMD. Bedwetting alarms and sensors are shipped in a sealed box. As a result of human hygiene any box with a broken seal may not be returned.
Any unopned products may be returned within 30 days of purchase. All products must have a return authorization (RA) issued by Gentle Care Products L.L.C. Contact us at firstname.lastname@example.org or call 800-661-8382. All returned merchandise must include copy of original purchase invoice.