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All products are warranted by their manufacturers, PottyMD. Bedwetting alarms and sensors are shipped in a sealed box. As a result of human hygiene any box with a broken seal may not be returned.

Any unopned products may be returned within 30 days of purchase. All products must have a return authorization (RA) issued by Gentle Care Products L.L.C. Contact us at or call 800-661-8382. All returned merchandise must include copy of original purchase invoice.

All warranty request must be directed to PottyMD:

6804 Baum Drive
Knoxville, TN 37919

Last Updated: 18 Nov 2017 09:00:57 PST home  |  about  |  terms  |  contact
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